Multi-touch re-engagement sequences
Most independent practices are sitting on the same set of unaddressed opportunities: lapsed patients who meant to come back, referral relationships that haven't been touched in months, and physicians in the area who could be sending you patients regularly if they simply knew you existed. New patients come in once and disappear. No-shows go uncontacted. The patient list sits in the EHR, full of potential, with no systematic way to activate it. There is no newsletter, no welcome sequence, no review request—not because the practice doesn't value those things, but because running a practice at full capacity leaves no room to build them. When outreach does happen, it's often a one-time effort that doesn't follow through long enough to produce results. None of this reflects on the quality of care being delivered. It reflects the reality that consistent, structured patient communication is its own discipline: one that requires dedicated focus, the right systems, and someone whose entire job it is to execute. That is precisely what we do.
Patient re-engagement campaignsReferral partner outreach
Single-touch patient blasts
New patient welcome sequences
Review request campaigns
No-show follow-up sequencesPatient newsletters — article or full issue
Texting platform setup and configuration
Intake form consent language and setup
Patient communication template writing
EHR contact list export & formattingDo not contact list audit and scrub
Consent confirmation campaigns
HIPAA-compliant execution
Campaign results reporting
Each service is executed remotely, delivered under your practice name, scoped clearly and Approved By You before work begins.
What We DoPatient Re-Engagement Campaigns
Your lapsed patients did not leave because they dislike your practice. Life got busy, the pain went away, and nobody followed up. We conduct a properly segmented, multi-touch re-engagement campaign that reaches them where they are with a warm personal touch: by email, text, and phone.
Starting at $275
Referral Partner Outreach
Consistent referral relationships with local physicians, specialists, and allied health providers are the most reliable growth channel available to an independent practice. We research your target list, build the outreach, and execute the campaign. You get introductions to providers who are already seeing your ideal patients.
Starting at $200
Not sure which service fits your situation?
Single-Touch Patient Blasts
Sometimes you have one thing to say, once, and you need it to reach your full patient list cleanly. This could be introducing a new service, promoting a seasonal offer, sharing your updated hours or an insurance change. We write it, format it for your platform, and send it under your name.
Starting at $125
New Patient Welcome Sequence
Most practices do nothing between a patient's first visit and their second. Our 3-step post-visit email series builds retention before patients go quiet. We deliver it as a ready-to-send template set, customized for your practice and your patient population.
Starting at $150
Testimonial Request Campaigns
Recent patients who had a good experience are your best source of Google reviews, and most practices never ask. We reach out on your behalf with warm, well-timed messaging that makes it easy for satisfied patients to say something publicly.
Starting at $100
Patient Newsletters
A practice that communicates regularly with its patients has a shorter lapsed patient problem every year. We write monthly or quarterly newsletters which are clinically informed, practice-branded, and delivered to you ready to send. You get to stay in front of your patients without adding this important task to your to-do list.
Starting at $75 per article · $175 per full issue · Retainers available
COMPLIANCE NOTE
Every engagement includes a signed Business Associate Agreement before any patient data changes hands. All outreach is HIPAA-compliant, consent-verified, and securely executed under your practice's name and channels.